Mr. Sandeep Goradia

Chief - Corporate Solutions Group, ICICI Lombard General Insurance Co Ltd

The Indian economy continues to be a beacon of growth and opportunity, attracting both domestic and foreign investments across various sectors. The country's economic reforms and ease of doing business initiatives have further improved the investment climate, fostering entrepreneurial spirit and innovation. India's integration into the global economy has strengthened its position as a key player in international trade and investment with Indian companies making significant contributions on the global stage. As India continues on its path of progress, the economy's resilience, coupled with the contributions of corporates and robust infrastructure development, has emerged as one of the fastest-growing economies worldwide, with a projected growth rate of over 6.0% in FY23-24.

India's ambitious goal of becoming a $5 trillion economy has sparked a wave of capital expansion across the country. Both the government and private sectors are making significant investments in key areas such as manufacturing, technology, healthcare, renewable energy, and digital infrastructure. The recent $10 billion program for semiconductor development attracted global giants, signalling growing confidence in India's capabilities.

As India continues to strengthen corporate governance practices and inclusive growth, it has taken significant strides in promoting renewable energy to combat climate change, and has emerged as a front-runner in the adoption of Environmental, Social, and Governance (ESG) initiatives.

General Insurance as a sector is a critical pillar for the Economy

The prime regulatory change by the (IRDAI) and the following slew of reforms announced as part of its vision ‘Insurance for All by 2047’ has ensured a favourable environment for growth. According to the Economic Survey 2022-23, insurance penetration in India is 3.2%, while the non-life insurance penetration is 1%of GDP, there is a tremendous opportunity with digital revolution fuelled by the rising middle class, increased digital literacy, and expanding access to the internet.

The recently introduced 'Use and File' procedure allows for the introduction of new products without the need for prior approval. Furthermore, the IRDAI has implemented regulations surrounding the expenses of management (EoM) for insurers, offering them greater flexibility in expense management.

Overall, these crucial reforms are set to expand the realm of innovation in the insurance industry while aiding speedy product, making insurance a more appealing proposition.

The GI industry delivered a GDPI growth of 17.9% for Q1 FY2024. The commercial segment of the general insurance industry is also undergoing a significant transformation fuelled by new opportunities for insurers and other stakeholders.

Insurers need to position itself as a Risk Solution partner for Corporates.

The evolving risk solution landscape demands an equally evolving approach. Forward looking insurers need to establish itself in areas of risk management, wellness, technology, and claims settlement initiatives, and set new standards in the insurance industry. A robust risk management practices ensures that Insurers understand and effectively mitigate potential risks, providing customers with comprehensive coverage tailored to their specific needs. Wellness initiatives, can empower policyholders to take charge of their health and well-being, promoting preventive healthcare and encouraging healthy lifestyle choices.

Technology plays an important role by enabling seamless digital experiences. The insurers have initiated GPS tracking services, which enable real-time monitoring and location tracking

of cargo shipments, ensuring enhanced security and timely delivery. This technology-driven approach not only minimizes the risk of theft or damage to goods in transit but also promotes cost minimisation by optimising route planning and reducing operational inefficiencies. Property Risk solutions provides a safety net against fire, natural disasters, and other unforeseen events that could lead to financial losses.

Commercial Segment to drive growth in GI Industry

The future of corporate insurance and corporate business is set to be profoundly influenced by a rapidly changing landscape, emerging risks, and an increased emphasis on risk mitigation and innovation. As the business environment develops, corporations are faced with new and complex risks, including cybersecurity threats, climate change impacts, and geopolitical uncertainties. To address these challenges, insures have to constantly evolve their underwriting practices to offer tailored solutions that cater to the unique risk profiles of corporate clients. Digitisation is playing a pivotal role in transforming the insurance landscape, enabling insurers to streamline processes, enhance data analytics, and offer real-time risk monitoring and management solutions. Product innovation is another critical aspect, with insurers working to develop flexible and customisable policies that align with the specific needs of businesses.

In recent years, industry has evolved from being a service provider to being a strategic advisor and consultant for corporate businesses. Recognising the complexities of modern-day risks and the critical role risk management plays in an organisation's growth; insurers will need to step forward to support businesses in their Enterprise Risk Management (ERM) and Project Risk Management (PRM) endeavours. Through a process of handholding and partnership, insurers have to collaborate closely with corporate clients to identify potential risks, analyse their impact, and devise tailored risk management solutions.

Corporate India is set to play a pivotal role in driving economic expansion. Leading General insurance providers are very well positioned to contribute to this upward economic trajectory. With the commitment to innovation, customer-centricity, digitisation, and risk management focus, we are well positioned to complement and support Corporate India's growth journey.