GIC in the News

Invisible Service The Future of CX When AI Does the Work Before Customers Notice

Saturday 23 May, 2026

The most successful customer service interaction in history may be the one that never happened. No call answered. No email sent. No chatbot triggered. No complaint filed. No apology offered. And yet -the customer walked away completely happy. Sit with that for a moment.

Grievance redressal mechanism being framed to prevent hospital-health insurance stand-off

Thursday 11 June, 2026

Some concrete measures being discussed include having standard treatment protocols for common ailments to start with, which could help define pricing, says Dr S Prakash, Chief Executive Officer of the Health Insurance Ecosystem & Strategic Partnerships, General Insurance Council

Bharat Maritime Insurance Pool Workshop Held in Mumbai

Tuesday 16 June, 2026

BMI Pool Cuts War-Risk Insurance Premiums by Up to 48%; Govt Unveils Three-Step Roadmap to Build India's Domestic P&I Insurance Ecosystem India Pushes Maritime Insurance Self-Reliance as BMIP Lowers Premium Costs Posted On: 05 JUN 2026 6:11PM by PIB Delhi A workshop on the recently launched Bharat Maritime Insurance Pool (BMIP) was organized today at the auditorium of the Shipping Corporation of India in Mumbai. The event was held in collaboration with the Directorate General of Shipping and the General Insurance Council.

DFS Launches Bharat Maritime Insurance Pool

Monday 15 June, 2026

The Department of Financial Services, Ministry of Finance held an event chaired by Secretary, DFS to launch the domestic insurance pool, namely 'Bharat Maritime Insurance Pool' (BMIP) of USD 1.5 billion today, with a sovereign guarantee of USD 1.4 billion/₹12,980 crores to facilitate continuous maritime insurance coverages.

IRDAI Asks Insurers to Assess Exposure to Frontier AI Cyber Threats, Seeks ATR by May 22

Saturday 16 May, 2026

Indian Insurance regulator IRDAI (Insurance Regulatory and Development Authority) to insurers’ CISOs (Chief Information Security Officer) on May 15 evening, advised all regulated entities to undertake an immediate review of their cybersecurity preparedness in light of emerging frontier AI-driven cyber threats, including risks arising from advanced AI enabled cyberattacks.

Advancing a Unified Health Insurance Ecosystem

Thursday 16 April, 2026

The Health vertical at GI Council is a newly formed and ambitious initiative designed to drive structural transformation across India's health insurance landscape. Recognizing the fragmented nature of the current ecosystem — marked by inconsistent processes, administrative redundancies, and limited stakeholder alignment — this vertical has been established with a clear mandate: to build a more cohesive, transparent, and technology-driven health insurance framework that serves insurers, healthcare providers, and policyholders alike.

Samadhan Samaroh 2026

Tuesday 21 April, 2026

Samadhan Samaroh 2026 is a nationwide dispute resolution initiative launched by the Supreme Court of India to facilitate the amicable settlement of pending cases through mediation and Lok Adalat mechanisms. The initiative commenced on 21 April 2026 and will culminate in a Special Lok Adalat on 21–23 August 2026.

Why Travel Insurance is essential even for short international trips

Wednesday 06 May, 2026

International travel today is more accessible than ever. Weekend getaways to Dubai, short business visits to Singapore, or quick leisure trips to Thailand have become common. Because the duration is short, many travelers assume that travel insurance is optional. After all, what could go wrong in just three or four days? However, the reality is different. Medical emergencies, flight disruptions, or lost baggage do not depend on the length of your trip

Why Hypertension Insurance Planning Can t Wait

Tuesday 19 May, 2026

May 17 was World Hypertension Day. While hypertension was earlier considered a disease of the aged, now it is also affecting the young, especially people in their 30s and 40s. In fact, we often hear news of fit individuals having heart attacks. So now, it makes more sense to put heart health as a priority and get properly insured. Lifestyle Changes Are Driving Early Hypertension A rise in the number of young Indians diagnosed with hypertension has taken place at an age when they could consider themselves healthy. “Additionally, urbanization, along with poor dietary habits and a sedentary lifestyle, increases the chances of life-threatening incidences of cardiac arrest. With all these factors contributing to the magnification of hospitalization episodes.

Ayush treatments: All India Institute of Ayurveda and GI Council sign MOU for revamping claim settlement

Thursday 16 April, 2026

Lto R- P.K. Prajapati, director, All India Institute of Ayurveda, S Prakash, CEO, Health, GI Council, Vaidya Rajesh Kotecha,secretary, Ministry of Ayush,Prataprao Jadhav, Minister of State (Independent Charge), Ministry of Ayush,Bejon K. Misra, executive committee member of the General Insurance Council, Kasturi Sengupta, secretary general, GI Council at the MoU exchange event

The Heart of the Matter Why EQ is the New Currency in General Insurance

Saturday 04 April, 2026

In an era defined by rapid digital transformation and the cold precision of algorithms, the true differentiator for the insurance industry no longer lies in the complexity of the product, but in the depth of the human connection. As marketers, we often focus on "customer-centricity" as a metric. However, the highest form of marketing in our sector isn't just about being centred on the customer; it is about leading with a high Emotional Quotient (EQ).

Debunking Common Health Insurance Myths

Saturday 28 March, 2026

Health insurance has become an essential part of financial planning for Indian households. As medical costs continue to rise and out-of-pocket spending remains significant, understanding how a policy actually works is more important than ever. Yet many purchase decisions are still shaped by assumptions that seem minor at first, but can create confusion, disappointment, and unexpected financial strain when a claim arises.

MSME Fire Claims in India: Fixing Under Insurance and Document Readiness

Tuesday 07 April, 2026

The MSME sector in India is huge and crucial. More than 7.6 crore businesses are listed on Udyam/Udyam Assist. These businesses support more than 31.33 crore jobs and make up about 30% of GDP and 45% of merchandise exports . When a fire breaks out in a small factory, warehouse, or store, the financial shock spreads to suppliers, employees, and the working capital cycle. A lot of MSMEs are micro units with plenty of them are below the e-invoicing thresholds. Any digital solution which is available needs to take this into account.

How Customer Experience in India’s Private Insurance Sector Has Evolved over the Past 25 Years

Thursday 02 April, 2026

Over the last 25 years, the customer experience in India's private insurance business has transformed considerably from opaque, intermediary-driven interactions to increasingly transparent, technology-enabled experiences. This transition has been influenced not only by digitization, but also by rising customer expectations, regulatory changes, and a growing demand for trust and clarity. At its root, the transition is a shift from uncertainty to confidence.

Insurance Leads India’s Consumer Complaints Surge, Data Shows

Sunday 19 April, 2026

India’s consumer dispute redressal system is coming under mounting pressure, with the insurance sector emerging as the single largest contributor to grievances, reflecting deeper structural issues in claims processing and customer servicing. Recent government consumer redressal data shows that insurance accounts for nearly a quarter of all consumer cases across forums, underscoring its growing role in shaping the country’s dispute landscape even as overall pendency continues to rise sharply.

General Insurers & Reinsurers ( GIC Re, Value Attics & Alliance Jio Reinsurance) stitch up $100 million`Bharat Marine Pool’ with a sovereign guarantee, to re/insure war risks for vessels

Wednesday 25 March, 2026

The Bharat Marine Pool will be managed by GIC Re which along with New India Assurance will be contributing the maximum capacity to the pool New Delhi:Looking beyond the ongoing West Asia crisis, which has severely paralysed global maritime trade and as a permanent measure,the Government and the Indian general insurers, led by state owned GIC Re and New India Assurance(NIA), have stitched up a $100 million(around Rs 940 crore) Bharat Marine Pool, that would manage the war risk for vessels

Physical AI From Thinking to Acting

Friday 13 February, 2026

AI has been thinking for years. But thinking never stopped a flood. Thinking never prevented a fire. Thinking never saved a life. The moment intelligence begins to ACT, everything changes. That moment is called Physical AI.

The Best Time to Buy Health Insurance is Before You Need It

Friday 13 February, 2026

For many young adults, health insurance is often seen as something to be considered later in life - after marriage, children, or the onset of health issues. However, buying health insurance at an early age is one of the smartest financial and health decisions an individual can make. Early coverage not only ensures protection during unforeseen medical events but also delivers long-term financial and lifestyle benefits.

For the Bride Who Dreamed Every Moment — And Secured Her Dream Day

Friday 13 February, 2026

A modern Indian bride is more than just the heart of her celebration — she’s its visionary. From curating colour palettes that mirror her personality to choosing destinations that feel like a dream, today’s bride orchestrates every detail with intention. Her wedding is not just an event; it’s a beautifully crafted narrative of who she is.

The Power of Storytelling in Insurance Through the Corporate Communications Desk

Saturday 14 February, 2026

Insurance is not something people think about daily, yet it quietly supports many of life’s important moments. At its core, insurance is a story of preparedness, resilience, and reassurance. Every policy exists because life is unpredictable, and every communication we create is an opportunity to explain how that unpredictability can be addressed in real terms.

India’s Insurance Industry in 2025 A Year of Consolidation, Customer Focus and Sustainable Growth

Saturday 14 February, 2026

The Indian insurance industry has traversed a period of significant transformation — shaped by bold policymaking, strategic reshuffles among major players, and evolving customer needs. Two historic developments in 2025 stood out as potential inflection points for the sector.

Claim rejection on experimental grounds reversed

Friday 13 February, 2026

A woman who paid her medical insurance premiums for 23 years without making a claim was aghast to find that her first claim, for osteoarthritis treatment, was rejected by the insurance company. The insurer said the treatment she got was experimental. The consumer redressal forum of Rajkot district, however, ordered the insurance company to pay the claim.

Insurer is the Rightful Partner for Policyholders Trust Them Approach Them Directly

Monday 15 December, 2025

Health insurance is designed to provide peace of mind and financial protection when it matters the most. In moments of stress, the last thing the Policyholder need is Confusion. Yet, Unauthorized “Instigating Agencies”/ “Claim Influencers” are increasingly attempting to insert themselves between Policyholders and Insurers and position themselves as advisors, mediators, or problem-solvers.

Cloud Calling Revolutionizing the Claims Process for Enhanced Customer Experience

Monday 15 December, 2025

In today’s rapidly evolving digital landscape, customer service remains at the heart of any successful business. At ICICI Lombard, we constantly strive to innovate and leverage technology to enhance our customer interactions, ensuring that our clients receive seamless and efficient support throughout their journey with us. One such ground-breaking solution is the introduction of Cloud Calling into our claims management process.

From Chat to Superpower AI’s Leap Into the Real World

Sunday 14 December, 2025

If the first phase of AI was about answering questions, the second phase is about answering possibilities. What began as harmless chatbots giving weather updates has evolved into a technological wave that is rewriting how the world thinks, decides, heals, builds, and creates. And honestly, it still feels like we’re only at chapter one.

The Rise of Agentic AI in General Insurance

Saturday 13 December, 2025

The General Insurance industry is entering a transformative phase powered by rapid advances in Artificial Intelligence. Among these developments, Agentic AI is emerging as a breakthrough that is redefining how insurers operate, serve customers, and manage risk.

Squint eye surgery a vision correction treatment, not cosmetic Court

Friday 13 February, 2026

The Valsad Consumer Disputes Redressal Commission (CDRC) has ruled that squint eye correction surgery is a vision correction procedure, not a cosmetic treatment, and directed The New India Assurance Company to pay Rs 4.12 lakh in compensation to a resident of Billimora town in Navsari district

Press Release on AFIR Meetings

Wednesday 10 December, 2025

The Insurance Regulatory and Development Authority of India (IRDAI) is hosting the 8th Asia-Pacific High-Level Meeting on Insurance Supervision and the 20th Asian Forum of Insurance Regulators (AFIR) Annual Meeting and Seminar on December 9-11, 2025, at Hyderabad. These meetings will bring together over 40 senior regulatory officials from 15 jurisdictions.

Chairman address on Bima Lokpal Day

Tuesday 11 November, 2025

Chairman address on Bima Lokpal Day

Rethinking Travel Protection in India’s Bleisure Boom

Thursday 16 October, 2025

Bleisure travel, once a fringe perk has now become a defining feature of the modern professional's mobility. Across boardrooms and baggage claims, the boundaries between business and leisure are dissolving, reshaped by flexible work structures, digital-first careers and a generational shift in what it means to be "on the clock."

Bima Sugam The Next Big Leap After UPI

Wednesday 15 October, 2025

Every few decades, India pulls off a digital transformation that the world takes note of—be it Aadhaar, UPI, or FASTag. Insurance is now queuing up for its own breakout moment, and Bima Sugam is the platform that could make it happen. The industry has built trust, reached crores of customers, and handled everything from pandemics to natural disasters. Now it’s ready for its digital inflection point

AI - Connecting Bharat with India

Thursday 14 August, 2025

“India lives in its villages,” said Mahatma Gandhi. In 2025, those villages are also going digital, mobile-first, and increasingly insured. With IRDAI’s bold mandate requiring insurers to cover 50,000 Gram Panchayats (GPs) under rural, social, and motor (third-party) lines by FY’27, we’re witnessing a transformative moment in Bharat’s insurance journey. It’s not merely about compliance; it’s about building a resilient India where financial protection is as ubiquitous as digital payments.

More organisers opt for event insurance before major festive season

Sunday 17 August, 2025

Event insurance, particularly for major religious festivities such as Dahi Handi, Ganesh Chaturthi, and Durga Puja, is witnessing increased uptake ahead of the festive season, as organisers become more conscious of risks and proactively seek coverage to safeguard their events

Aquaculture insurance scheme

Tuesday 19 August, 2025

The Department of Fisheries, Ministry of Fisheries Animal Husbandry and Dairying is implementing a new Central Sector Sub-scheme namely the Pradhan Mantri Matsya Kisan Samridhi Sah-Yojana (PM-MKSSY) under the ongoing Pradhan Mantri Matsya Sampada Yojana (PMMSY) for a period of four years from FY 2023-24 to FY 2026-27 at an estimated outlay of ₹6000 crore

Bombay high court flays insurance company for trying to ‘wriggle out of obligation’, orders payment of Rs 27 lakh to widow

Thursday 11 September, 2025

The Bombay high court has directed Tata AIG General Insurance to pay Rs 27 lakh with interest as awarded by the insurance ombudsman to a widow within four weeks. The insurance had come with a housing loan taken by the woman's husband. "The very objective of availing the insurance policy was to secure repayment of loan in the event of death or incapacitation of the borrower. However, this noble objective is completely frustrated on account of the actions of the petitioner-insurance company

Why women pay more for health insurance

Wednesday 27 August, 2025

Health insurance is meant to offer protection, but for many women in India, it often comes with a hidden penalty. From maternity loading and higher premiums to tighter claim scrutiny around reproductive and hormonal conditions, women frequently end up paying more while receiving less coverage. As the market evolves, insurers, regulators, and consumers all have a role to play in rewriting the rules to make health cover genuinely inclusive.

Health protection beyond borders: Securing your wellbeing while abroad

Thursday 14 August, 2025

Indians are travelling more than ever, and their international footprint is rapidly increasing. In the first half of 2024, 15 million Indians travelled abroad, marking a 14% year-on-year rise and a 12% growth compared to 2019. Not just that, more than 1.33 million Indian students were pursuing higher education abroad as of January 2024. As a result, more family members visit their wards settled abroad, often for prolonged stays. Additionally, people are sometimes forced to go overseas to seek medical treatment, particularly for advanced oncology, organ transplants, and robotic surgeries. Thus, as the time spent outside India increases, so do the health risks.

Health Insurance is No Longer Optional – It’s Essential for Every Indian Household

Thursday 14 August, 2025

India’s health insurance landscape has undergone a paradigm shift over the past decade. It is no longer a luxury; it is a critical safeguard against escalating medical costs. With hospitalization expenses increasing 10–15% annually, a single major treatment can cost several lakhs, threatening the financial stability of entire families. Health insurance provides a vital safety net, protecting not just the patient but their loved ones from unexpected financial hardship

Investigation – an Investment to Prevention

Wednesday 13 August, 2025

The insurance business is built on the foundation of trust, wherein insurers trust that information provided by customers while buying a policy is true, and in turn, customers have faith that insurance companies will be there by their side in case of an exigency. Frauds in the insurance industry are rampant, which leads to cracks in this foundation of trust. The fraudulent cases in insurance have been on the increasing trend for the past few years which has led to the Investigation & Loss Mitigation function in companies plays a crucial role in the insurance industry to counteract these illegal activities.

No NOC for RC, Insurance Renewal without Paying Toll Dues

Wednesday 16 July, 2025

Those with pending toll dues for use of National Highways (NHs) will soon not be able to get a no-objection certificate (NOC) for renewal of registration and insurance, change of ownership, transfer and issuance of fitness certificate. The road transport ministry has issued a draft notification to introduce this change in Motor Vehicle Rules, to boost digital collection of toll fees and ensure that no one gets a free ride on tolled highways. The move gains further importance in light of the National Highways Authority of India

The Hidden Health Crisis: Sleep Apnea’s Rise and the Urgent Need for Insurance Reform

Thursday 14 August, 2025

Obstructive Sleep Apnea (OSA) is a chronic sleep related breathing disorder with complete or partial blockage of the upper airway during sleep. These interruptions during sleep, impact oxygen flow to the lungs (and subsequent delivery to vital organs), degrades sleep quality and overall health. Symptoms of OSA include loud snoring, insomnia, fatigue, dry mouth/sore throat, short-term memory losses, difficulty in concentration, morning headaches, and even depression

PAN India Insurance Awareness and Education Campaign

Wednesday 28 May, 2025

General Insurance Council on behalf of the industry has recently launched a PAN India Insurance Awareness and Education Campaign, aimed at raising awareness around the value of general insurance across the country. The Films / Hoardings made their appearance during the first week of May 2025 in key Major Cities/ Towns and on TV Channels.

Beyond Silos

Saturday 07 June, 2025

During my tenure at a large insurance company, the head of a Branch and I visited a large commercial bank. The bank was placing a considerable amount of health insurance business with that Branch of the insurance company. During the conversation, I was glad to note that the Bank was very happy with our services

Insurance firm told to pay for vehicle damage after fatal crash despite overloading claim

Monday 28 July, 2025

The state consumer commission directed a public sector insurance company to compensate a Dehradun resident for damages to his commercial vehicle, which crashed in 2017, killing three passengers. The insurer had denied the claim citing overloading, but the commission found no evidence to support the allegation

Responsible AI: Super Hero Suit We Must Learn to Wear Responsibly

Saturday 14 June, 2025

It was one of those quiet Monday mornings. I was making chai, the house still echoing with the sleepiness of a new week. My 13-year-old son, half-dressed for school, looked up from his cricket bat and asked me a question that stopped me mid-stir.

IRDAI Launches Shared Hospital Network and Faster Cashless Claims

Monday 19 May, 2025

In a move to make health insurance more accessible and affordable for Indian citizens, the Insurance Regulatory and Development Authority of India (IRDAI) has initiated a shared hospital network and streamlined cashless claim process. This measure is set to enhance transparency in treatment costs and expedite insurance services for policyholders

Insurer can’t reject claim over diabetes non-disclosure, rules Bengaluru consumer forum

Thursday 29 May, 2025

Diabetes, though a common lifestyle condition, can't be treated as a non-disclosed pre-existing illness when it comes to health insurance, the IV additional Bengaluru Urban district consumer commission ruled recently. It termed an insurer's denial of an elderly couple's claim a deficiency in service and ordered it to pay Rs 76,000 to clear the claim.

India approves three Russian insurers for marine cover till February 2026

Friday 16 May, 2025

India has approved three Russian insurers, including a unit of top lender Sberbank, to provide marine cover to ships arriving at Indian ports, a government notification shows, helping Moscow maintain oil supplies to a key market.

Heatwave Insurance

Sunday 25 May, 2025

Heatwave Insurance Scheme has been launched by Climate Resilience for All (CRA) and Self Employed Women's Association (SEWA), in which maximum temperature is 40 degrees

Mediclaim policy amount can t be deducted from medical compensation HC

Friday 25 April, 2025

A sum received by a person under a mediclaim policy cannot be deducted from the compensation amount payable to the claimant for medical expenses under provisions of the Motor Vehicles Act, the Bombay High Court has said. The amount under a mediclaim policy is received in view of a contract entered into by the claimant with the insurance company, a full bench of Justices A. S Chandurkar, Milind Jadhav and Gauri Godse said in its judgement on March 28.

Car owner liable to pay crash damages if hired driver has no licence HC

Monday 24 March, 2025

The MP High Court has said that if a driver hired by a person doesn't have a valid driving licence and dies in an accident, the person hiring him would be liable to pay compensation to his kin rather than the insurance company with which the vehicle is insured. The court ordered the insurance company to pay the compensation awarded to the family of the deceased driver by the labour court for now and subsequently recover it from the owner of the vehicle.

The Great AI Evolution From AI to Gen AI

Thursday 17 April, 2025

Imagine planning a road trip. Initially, you’re the driver, using a paper map (traditional insurance operations). Then, GPS enters the scene, giving you directions (AI-Gen – automation and AI-generated insights). But soon, self-driving cars take over, not just guiding you but making real-time decisions based on traffic, weather, and even your favorite coffee stops (Agentic AI – autonomous decision-making). That’s the journey AI is taking in the insurance world.

NHA enhances health benefits package rate to rope in more hospitals

Monday 24 February, 2025

In a bid to encourage more corporate hospitals to join the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY), the National Health Authority (NHA) has revised the Health Benefits Package (HBP) by introducing a tiered incentive system to make package rates more attractive and viable for private sector healthcare providers.

India Expands Mental Health Insurance Coverage

Tuesday 25 March, 2025

The Insurance Regulatory and Development Authority of India (IRDAI) has introduced a new Master Circular aimed at enhancing health insurance options for policyholders. Effective from May 29, 2024, this directive mandates insurers to offer products that cover a wide range of medical conditions, including pre-existing and chronic diseases. Additionally, insurers must comply with the Mental Health Care Act of 2017, ensuring that mental health coverage is included in their offerings.

As cyber threats evolve

Wednesday 02 April, 2025

Rs 20,000 crore, a staggering figure! According to a CloudSek report, India (check if it is corporate losses or personal or both put together) could face this much of loss current year because of cybercrime. That cybercrime has reached another level as these days cybercriminals have started using sophisticated AI tools, which gives them power to multiply. India could face a whopping 1 trillion cyberattacks by 2033 unless businesses do more manage risk.

Why Does Awareness of Insurance Not Translate to Action?

Thursday 13 February, 2025

Despite concerted efforts by the insurance industry, the Insurance Regulatory and Development Authority of India (IRDAI), and the General Insurance Council, the penetration of general insurance in India remains abysmally low. While a lack of awareness was historically cited as the primary culprit, today’s reality is far more complex. Awareness campaigns like "Bima Bemisaal" have ensured people know about insurance, but awareness alone isn’t leading to action. Why is this the case?

New Zealand Health insurance premiums are surging

Friday 21 March, 2025

Medical costs in New Zealand have surged significantly in recent times in the Asia-Pacific region and across the world too according to Aon's 2025 Global Medical Trend Rates report. According to the report, New Zealand’s medical trend rate surged from 7.4% in 2024 to 14.5% in 2025, marking one of the sharpest year-on-year increases.

Confronting Cancer Crisis with Health Insurance Plans Providing Cancer Coverage

Thursday 13 February, 2025

Cancer is a major health concern, affecting a wide cross-section of India’s population. The Indian Cancer Congress (ICC) has highlighted that India is facing a significant increase in the absolute number of new cases annually. In the last decade, the number of cancer diagnoses has surged. Currently, 1.4 million new cancer cases are detected each year, with projections indicating a rise to 2 million by 2040. As per a report by the National Cancer Registry Programme (NCRP) under the Indian Council of Medical Research-National Centre for Disease Informatics and Research (ICMR-NCDIR) about one in nine people in India will be diagnosed with cancer in their lifetime. This is an alarming situation and needs our urgent attention.

Singapore s general insurance sector grows 6.3% to $8.08bn in 2024

Friday 28 March, 2025

Singapore's general insurance sector continued its upward trajectory in 2023, recording solid growth across both domestic and offshore segments, according to the General Insurance Association of Singapore (GIA). Total gross written premiums rose by 6.3% y-o-y to reach S$10.8bn ($8.08bn), while overall underwriting profit climbed 5.6% to S$642.31m. The domestic market saw gross written premiums grow by 8.3%, outpacing the previous year’s performance.

Agentic AI: The Thinking Machine That Will Revolutionize Indian Insurance

Thursday 06 February, 2025

"Sir, your claim has been settled." Rahul blinked at his phone. No endless paperwork, no waiting for a call from the insurer—just a simple notification confirming his insurance claim was processed. He hadn’t even spoken to a human.

PM Jan Dhan Yojana: Overdraft facility of Rs 10000, accident insurance up to

Saturday 28 December, 2024

Pradhan Mantri Jan Dhan Yojana: The government has shared lesser-known benefits of PM Jan Dhan Yojana (PMJDY) scheme for its subscribers. The PMJDY is a scheme that provides a basic bank account to every unbanked adult in India

Madhya Pradesh and Kerala have highest insurance coverage of senior citizens over 70 years under Ayushman Vay Vandana

Tuesday 28 January, 2025

The Ayushman Vay Vandana initiative, which aims to provide free healthcare to senior citizens aged 70 and above, has enrolled 25 lakh beneficiaries as of December 2024. This represents inclusion of 4 percent of eligible 6 crore senior citizens over 70 years since launch of the program in October.

Lessons from LA Fires: Get the Right Fire Insurance for Your House

Wednesday 15 January, 2025

The recent devastating fires in Los Angeles have underscored the importance of having the right fire insurance for homeowners. As communities rebuild and recover, it’s a reminder that preparation is key when protecting one’s property

Responses attributed to Mr. Chirag Bhojani - Head - Data Science & Analytics

Tuesday 24 December, 2024

1. What is the current state of AI adoption in India? Is there a surge on insurers leveraging AI to streamline processes?

Bridging the Gap: Unlocking the Potential of Health Insurance in India

Thursday 13 February, 2025

India’s health insurance sector stands at a curious crossroads. Despite a population exceeding 1.4 billion and growing economic prosperity, insurance penetration in comparison remains alarmingly low. Only 50 million individuals have personal retail health insurance, leaving a vast majority vulnerable to the risk of financial burden arising out of potential medical exigencies. While this glaring gap is a national challenge, it also presents an opportunity - a chance to expand coverage, drive awareness, and reshape the healthcare landscape of the world’s most populous country

China's new energy vehicle growth transforms the country's motor insurance market

Friday 10 January, 2025

As China continues to lead the way globally in producing and selling new energy vehicles (NEV), the trend has spurred a sixfold increase in related insurance premiums for this segment in just the past five years alone, according to a new AM Best report. NEV premiums now represent 11.5% of China’s total motor insurance business, momentum that AM Best expects to continue as a key element of future market growth. However, the higher claims frequency and repairs costs associated with NEVs are posing a challenge for small and medium-sized insurers when it comes to profitability.

Malaysia: Insurers to get more transparent on medical premium hikes

Friday 10 January, 2025

All insurance companies in Malaysia must implement measures for premium sharing with policyholders starting from 15 January 2025. Country’s deputy finance minister Lim Hui Ying has said that individuals who received premium increase notices last year can contact their insurers

The Philippines Regulator issues circular implementing measures to follow with state of calamity

Friday 21 November, 2025

In a circular letter, the Insurance Commission (IC), the regulator of the Philippines, ordered all insurance companies and related entities to undertake the following measures whenever a state of calamity is declared in the country

Cut mediclaim sum from crash victims total relief says Karnataka HC

Tuesday 04 February, 2025

The amount received by an accident victim under a mediclaim policy must be deducted from the total compensation under the head of medical expenses and hospitalisation charges, Karnataka HC has held based on Motor Vehicles Act. Justice Hanchate Sanjeevkumar directed Oriental Insurance Company to pay Rs 4.93 lakh along with interest of 6 percent a year to the family of S Hanumanthappa, a resident of Marathahalli in Bengaluru, after deducting Rs 1.8 lakh he had received from mediclaim.

Wedding Insurance

Thursday 15 May, 2025

In India, weddings are one of the most significant milestones in life, often planned with great care and substantial financial investment. The industry is now valued at a staggering $130 billion (₹10.7 lakh crore). The costs continue to rise, with budgets surging 14.29 per cent year-over-year, reaching an average of ₹32-35 lakh per wedding.

Australia: Reducing insurance taxes can bring premium relief

Friday 16 May, 2025

Reducing state government taxes in Australia is perhaps the best and fastest way to bring relief for the insurance customers who are burdened by higher insurance premium in the aftermath of rising natural disasters according to QBE chairman Mike Wilkins

China: Tip-off service to combat medical insurance fraud

Friday 18 April, 2025

In its fight against fraud in health insurance funds China has launched a series of measures in the recent past. In yet another move, China's National Healthcare Security Administration in April this year launched a tip-off service via its official WeChat account, enabling social organisations and the public to report leads on medical insurance fraud.

Thailand: Regulator names four risks insurance tools should play a role in –Asia Insurance Review

Friday 15 August, 2025

At the opening ceremony for the 13th National Anti-Corruption Commission (NACC) training course, chairman of the Office of the Insurance Commission (OIC) Lawaron Sangsanit delivered a special address. As part of the address, Mr Sangsanit listed four risks that insurance tools should play a role in managing, namely

Vietnam: Promoting health insurance policies among students

Thursday 28 August, 2025

The Decree No. 188/2025/ND-CP detailing and guiding the implementation of a number of articles of the law on health insurance issued by the Government of Vietnam in July this year has received wide-spread support from the majority of people, especially from parents and students. One of the major tasks of the new decree on social insurance sector is about disseminating information about country’s health insurance policies to the general public and students in particular. In the new academic year for schools (2025-2026), the Can Tho City social insurance sector will coordinate with local authorities and functional agencies, especially schools in the area to promote propaganda work, striving to complete the target of 100% of students participating in health insurance by 30 September 2025.

Insurance firm denies claim told to pay up

Sunday 12 October, 2025

In a ruling that highlights growing concerns over insurance claim denials, the district redressal commission-II in Chandigarh has ordered Care Ltd. to reimburse Rs 60,000 along with 9 percent interest to a policyholder who was denied a cashless medical claim for his wife's dengue treatment. The Commission also awarded Rs 10,000 as compensation for harassment and litigation expenses.

Change in vehicle ownership wont affect insurers liability rules Kerala HC

Saturday 08 November, 2025

Kochi: High court, in a significant judgment, held that a change in the ownership of a vehicle does not affect the insurer's liability to pay compensation to the subsequent owner, as the insurance company has already collected the premium

How Indian Students and Families Can Save Big with the Right UK Travel Insurance Plan

Friday 14 November, 2025

Airfares, deposits and everyday costs already stretch many study and family budgets. Unexpected medical bills or trip disruptions can add further strain. A careful choice of travel insurance UK can limit financial exposure and keep plans on track without paying for cover that is not required. This guide sets out the core features to weigh up, practical ways to avoid overspending, and clear steps to compare policies for Indian students and families travelling to Britain. A one size cover rarely suits every itinerary

China National medical insurance catalogue contains over 230 anticancer drugs

Monday 10 November, 2025

More than 230 anticancer drugs now feature in China's national medical insurance catalogue. These drugs are used to treat over 20 common types of cancer, including lung, breast and stomach cancers. According to a news report by Xinhua, the National Healthcare Security Administration (NHSA) has been accelerating the inclusion of new and effective drugs in the catalogue. The Administration has even added some new anticancer drugs to the catalogue in less than a year after approval, thus continuously ensuring treatment for patients.

Notice on Hospital Empanelment – General Insurance Council

Saturday 21 March, 2026

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China Social insurance for gig workers to be expanded

Thursday 12 February, 2026

China will initiate more reforms to protect the rights of flexible workers and those involved in new forms of employment to promote high-quality and fuller employment and maintain social stability. The Chinese State Council, the country's Cabinet, has submitted a new proposal for review to the current session of Standing Committee of the National People's Congress, which is China's national legislature.

Indonesia Regulator supports making travel insurance mandatory for foreign tourists

Friday 13 February, 2026

The Indonesian insurance regulator, the Financial Service Authority (OJK), has expressed its support for making travel insurance mandatory for foreign visitors coming to Indonesia. The proposal, if implemented, would not only add to the country’s insurance market but also provide greater protection against health and allied risks to the foreigners visiting Indonesia

ME conflict: Marine insurance risk landscape is being reshaped

Tuesday 31 March, 2026

The marine insurance landscape is rapidly evolving in the wake of conflict in the Middle East. Also, a conflict involving Iran will have material implications for the insurance market in Singapore, given its role as a regional aviation hub and one of the world's leading maritime centres, according to Mr Nick Francis, Marine Partner at Kennedys, a global litigation and dispute resolution firm.

South Korea New EV fire liability insurance scheme to cover third-party damage

Wednesday 08 April, 2026

The Ministry of Climate, Energy and Environment is introducing a policy-based insurance scheme, Electric Vehicle Fire Safety Insurance, to compensate for third-party damage caused by electric vehicle (EV) fires. Under the proposal, coverage of up to KRW10bn ($6.9m) will be provided per incident if a fire that occurs while an EV is parked or charging causes damage to nearby vehicles, property or facilities.

Increasing civil unrest to impact insurers in Asia

Wednesday 10 June, 2026

The rise in civil unrest across Asia has led to significant insured losses in countries like Indonesia and Nepal in 2025, according to a new report from Allianz Commercial. Allianz Research has tracked around 250 reported strikes, riots, and civil commotion (SRCC) events over the last five years with active participation exceeding 1,000 people and lasting for more than one day. Pakistan experienced the most SRCC events with 11, followed by Indonesia.

Older Australians to be hit hard by the cuts in health insurance rebates

Thursday 04 June, 2026

More than 3m older Australians - including more than 400,000 pensioners with private health insurance - will be hit hard by the federal government's decision to cut private health insurance rebates for Australians aged over 65. The decision which is a part of Australia’s federal budget that will come into effect from 1 April 2027

IRDAI to Frame Sabka Bima, Sabki Raksha Act Norms within Six Months

Friday 15 May, 2026

The Insurance Regulatory and Development Authority of India (IRDAI) will frame fresh regulations and amend existing norms within six months of the implementation of the Sabka Bima, Sabki Raksha (Amendment of Insurance Laws) Act, 2025, according to minutes of the regulator’s 134th authority meeting held in March 2026 and released on Friday.

IRDAI to Frame Sabka Bima, Sabki Raksha Act Norms within Six Months

Friday 15 May, 2026

The Insurance Regulatory and Development Authority of India (Irdai) will frame fresh regulations and amend existing norms within six months of the implementation of the Sabka Bima, Sabki Raksha