The most successful customer service interaction in history may be the one that never happened. No call answered. No email sent. No chatbot triggered. No complaint filed. No apology offered. And yet -the customer walked away completely happy. Sit with that for a moment.

Indian Insurance regulator IRDAI (Insurance Regulatory and Development Authority) to insurers’ CISOs (Chief Information Security Officer) on May 15 evening, advised all regulated entities to undertake an immediate review of their cybersecurity preparedness in light of emerging frontier AI-driven cyber threats, including risks arising from advanced AI enabled cyberattacks.

International travel today is more accessible than ever. Weekend getaways to Dubai, short business visits to Singapore, or quick leisure trips to Thailand have become common. Because the duration is short, many travelers assume that travel insurance is optional. After all, what could go wrong in just three or four days? However, the reality is different. Medical emergencies, flight disruptions, or lost baggage do not depend on the length of your trip

May 17 was World Hypertension Day. While hypertension was earlier considered a disease of the aged, now it is also affecting the young, especially people in their 30s and 40s. In fact, we often hear news of fit individuals having heart attacks. So now, it makes more sense to put heart health as a priority and get properly insured. Lifestyle Changes Are Driving Early Hypertension A rise in the number of young Indians diagnosed with hypertension has taken place at an age when they could consider themselves healthy. “Additionally, urbanization, along with poor dietary habits and a sedentary lifestyle, increases the chances of life-threatening incidences of cardiac arrest. With all these factors contributing to the magnification of hospitalization episodes.

The Insurance Regulatory and Development Authority of India (IRDAI) will frame fresh regulations and amend existing norms within six months of the implementation of the Sabka Bima, Sabki Raksha (Amendment of Insurance Laws) Act, 2025, according to minutes of the regulator’s 134th authority meeting held in March 2026 and released on Friday.

The Insurance Regulatory and Development Authority of India (Irdai) will frame fresh regulations and amend existing norms within six months of the implementation of the Sabka Bima, Sabki Raksha