Insurance firms go for digital-first to grow business
Monday 04 June, 2018
Insurance firms knock off agents, go for digital-first to grow business - Business Standard – 4th June 2018
Insurance is a business of relationships; traditionally, an outcome of frequent handshakes between agents and their customers. That is changing fast. Some of the country’s biggest insurers are moving to a digital-first approach, reducing the dependence on agents for selling an insurance product.